The aim of the Action is to exchange information and best practices with Mediterranean countries and Member States of the European Union (EU), and particularly their Local Authorities, which face similar challenges in respect to the management and the integration of Third Country Nationals in their local communities.

The project aims to build the capacity of the of the Social Welfare Services (SWS) servants, in order to actively support and implement the employment policies of the Republic of Cyprus for vulnerable groups within the population receiving assistance from the SWS. Moreover the team delivered training in the areas of communication practices, time management, and consultation methods to unemployed persons.

This research project focused on conducting a learning needs assessment in the areas of leadership, strategy, and management. The target group were all managers in all government departments and Ministries. Focus groups, interviews, and questionnaires, were distributed to more than 1000 staff. Data analysis led to the development of a detailed proposal on training and development for Public Service managers and staff.